Privacy Policy
Last updated: 1 July 2026
At APPLEOCITY, your trust is our most valuable asset. This policy explains what information we collect when you use appleocity.com, why we collect it, and how we keep it safe.
1. Information We Collect
When you place an order we collect your name, phone number, delivery address, and optionally your email — the minimum needed to deliver your products and provide warranty service.
When you browse the site, standard technical data (device type, pages visited) may be collected through analytics to improve your experience. We do not sell or rent this data to anyone.
2. How We Use Your Information
To process and deliver your orders, confirm them by phone, and provide delivery updates by SMS.
To handle warranty claims and after-sales support.
To send offers and updates only if you subscribed to our newsletter — you can unsubscribe anytime.
3. Payment Security
Online payments are processed by SSLCommerz, bKash, and Nagad through their own secure, PCI-compliant systems. APPLEOCITY never stores your card numbers, PINs, or wallet passwords.
4. Data Protection
Your data is stored securely and accessed only by team members who need it to serve you. We retain order information as required for warranty and legal purposes.
5. Cookies
We use essential browser storage to remember your cart and wishlist on your own device. This data stays in your browser and is never transmitted to third parties.
6. Your Rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it (subject to warranty and legal record requirements) by contacting hello@appleocity.com.
Questions about this policy? Email us at hello@appleocity.com.